FREQUENTLY ASKED QUESTIONS

How do I report faulty traffic lights?

Kindly contact our Customer Support Services on 047 495 1037 or use our WhatsApp No. 071 401 3876

How do I report a faulty electricity connection?

Contact our Customer Support Services on 047 495 1037 or use our WhatsApp No. 071 401 3876

How do I buy prepaid electricity?

Visit your nearest vendor or Customer Care office with either your electricity swipe card or an old token for your address.

How do I make a billing enquiry?

You can contact our Accounts Section on 047 495 1270